Terms & Conditions

Effective Date: May 3, 2025

Welcome to Jexxol (www.jexxol.com). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Order Processing & Payments

All orders must be placed directly through our website. We accept secure payments via Stripe, supporting major credit and debit cards. All transactions are processed in a secure environment to protect your information.

2. Shipping & Delivery

We offer global delivery on all our products. Orders are typically delivered within 7–15 business days, depending on the destination country and customs processing. Delivery timelines are estimates and may vary.

3. Returns & Refunds

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To initiate a return or refund, please contact us at support@jexxol.com with your order details and reason for return. All returned items must be unused and in their original packaging.

4. Warranty

Unless stated otherwise on the product page, all products come with a standard manufacturer’s warranty, which typically covers manufacturing defects for a period of 12 months from the date of delivery. Warranty claims must include valid proof of purchase.

5. Product Usage

Our products are suitable for both personal and commercial use, unless otherwise specified. It is the buyer’s responsibility to use the products in accordance with the manufacturer’s guidelines.

6. Limitation of Liability

Jexxol shall not be held liable for any damages resulting from the misuse or improper handling of our products. Additionally, we are not responsible for delays caused by courier services, customs, or other external factors beyond our control.

7. Contact Information

For any queries or support requests, please reach out to us via email at:
support@jexxol.com
Visit us online at: jexxol.com